Our team is dedicated to providing the best possible experience for our users, and we’re always looking for ways to improve Read Easy.ai. Whether you’re experiencing a problem with the extension, have a suggestion for a new feature, or just want to say hello, don’t hesitate to reach out to us.
Support
What is Read Easy?
Read Easy is a platform that makes the digital world more accessible by simplifying text and making it easier to understand for individuals with lower literacy skills. We provide tools such as an API, a Word Add-in, an Office Plugin for editors, and a Chrome Extension for end users, which help create more inclusive and user-friendly digital content.
Is Read Easy free?
Read Easy offers a freemium model, which includes a Free plan with limited use. There are also Premium, Small Business, and Enterprise plans available for those who require additional features or more extensive usage. You can choose a plan that best fits your needs.
What services does Read Easy.ai offer?
We offer an API (API documentation: https://api.readeasy.ai/), a Word Add-in, an Office Plugin for editors, and a Chrome Extension for end users. These tools help make text simpler and more accessible.
What pricing plans are available?
We have a freemium model, which includes a Free plan (limited use), Premium, Small Business, and Enterprise plans to cater to your specific needs.
Where can I manage my account?
You can visit our customer portal at https://customers.readeasy.ai/ to log in, register, buy a subscription, and manage your account. This includes upgrading, downgrading, and other account changes.
Where can I find your privacy policy and End User License Agreement (EULA)?
Our privacy policy can be found at https://readeasy.ai/privacy-policy/, and our EULA is available at https://readeasy.ai/end-user-license-agreement/.
Where can I manage my subscriptions?
You can manage your subscriptions at the Read Easy customer portal by visiting https://customers.readeasy.ai/portal/subscription. Here, you can view, upgrade, downgrade, or change your subscription plan as needed.
Where can I cancel my subscription?
To cancel your subscription, visit the Read Easy customer portal at https://customers.readeasy.ai/portal/subscription. Here, you can manage your subscription, including canceling it or making any other necessary changes.
What features does Read Easy have?
✅ We make text more understandable
✅ Get feedback and improvements suggestions
✅ Get Synonyms on different reading levels
✅ We can filter facts from text
✅ Multiple language support (English, Danish, Dutch, French, French, Norwegian, Polish, Portugese, Russian, Spanish and Swedish)
✅ Dyslexia checker
Which languages does Read Easy support?
Read Easy supports multiple languages, including English, Danish, Dutch, French, Norwegian, Polish, Portuguese, Russian, Spanish, and Swedish. This enables users to access and understand content in various languages more easily.
Where can I find the API and the API documentation?
You can find the Read Easy API and its documentation at the following link: https://api.readeasy.ai/. This resource provides detailed information on how to use and integrate the API with your applications or services.
How do I reset my password?
To reset your password, first attempt to log in with your current password. If the login attempt fails, you will see a button or link to reset your password. Click on it and follow the instructions provided to create a new password for your account.